Frequently Asked Questions

What is the winning number?

You can find the winning number online at advance.msudenver.edu/5050 or call (303) 615-0012.

 

Who does the other 50% of the raffle benefit?

The other half will benefit the MSU Denver Alumni Association, the Colorado Rockies Foundation, and other designated charities dedicated to youth sports programs in Colorado.

 

When is a winner drawn and posted?

During the 8th inning of scheduled home games.

 

Where is the winning number posted?

The winning number will be posted on the main scoreboard during the 8th inning, on all (4) in stadium kiosk until the conclusion of the game, online at advance.msudenver.edu/5050 , and by phone (303) 615-0012.

 

Where can I buy tickets?

Fans may purchase tickets in person throughout Coors Field from volunteer raffle sellers on home game.

Tickets will also be sold online at Rockies5050.com

 

Who is MSU Denver?

Metropolitan State University of Denver Located downtown. All raffle sellers are volunteers with affiliation from the university.

 

How long do I have to claim my winnings?

You have 30 calendar days from the conclusion of the raffle to file the claim forms. All claim forms, claim instructions, winning number and winning prize amount are posted at Rockies5050.com within 24 hours of the conclusion of the raffle. Unclaimed raffles will go to the designated charity.

 

What Happens if I lose my ticket?

The winning ticket must accompany the claim documents and the name associated with the ticket and copy of the government issued ID must match the ticket records at the time of purchase.

 

Why does Rockies5050.com require my location?

Your current location is required to confirm eligibility to purchase on your mobile device. The drawing will be offered to anyone within the state of Colorado, where allowed by law (the "Raffle Area").

 

What if I already selected "Don't Allow"?

Reloading the page should cause you to be prompted to share your location again. If you have specified that you never want to share your location, you will need to go into your settings to allow. See below for instructions.

 

What if I receive the following prompt: "You must allow your browser to share you location to purchase tickets, please click "OK" to reload this page, then be sure to allow your browser to share your location to share your location when prompted"?

The browser should reload the page and ask you to share location upon loading. Note: In some browsers, the popup may say "close" instead of "OK"

 

What happens if I did not receive my email with the ticket numbers?

Check your spam, junk mail or clutter folders for the email. If you do not find them, please go to the Contact page and request that the raffle Manager email you your tickets.

 Provide your name and phone number along with the amount of tickets you purchased.

I entered the incorrect email and did not print my tickets, how can I get my tickets resent?

Please go to the Contact page and request that the raffle Manager email you your tickets.

What if I cannot purchase tickets on Rockies5050.com due to Location issues?

You may have told your browser to never share your location. You need to change that setting to allow sale.

For iOS devices:

1) Go to the Settings App.

2) Go to Privacy.

3) Go into Location Services.

4) Ensure "Location Services" are on.

5) Scroll down and click "Safari Websites."

6) Make sure that Allow Location Access is set to "While Using the App."

Chrome has the same setting if you are using that instead.

 

For Android (though this may vary by version):

1) Go to Settings App.

2) Go to Location and make sure that it is on.

3) Go back to previous screen and go to Apps.

4) Go to Chrome.

5) Click Permissions.

6) Ensure that Location is enabled.

Note: If still experiencing problems, go to a maps app and see where it places you.